Cristian Corrales

Software Engineer

Bringing my love for creativity and problem solving together!

Hello there, friend! I am a software engineer based in New York with a background in IT support and product testing. I am passionate about creating impactful and visually stunning web applications. My technical expertise includes JavaScript, React, TypeScript, Redux, Styled-Components, Tailwind, and Git.

Some cool things I have done include automating testing processes with the power of JavaScript as a Senior Technician at Consumer Reports, creating a collaborative web application that helps people of all skill levels find their ideal plants, and developing a personal project to track guitar tunings for experimenting on the guitar.

In my free time, I love playing guitar and tackling exciting challenges in the world of video games, specifically the Souls series!

GreenPets

Answer a series of questions that will help you find a list of plants most ideal for you. The Perenual API was utilized for the plant data.

  • React
  • Typescript
  • Redux
  • Styled-Components

Watchdock

A Docker Desktop extension that provide container and image metrics to developers. Some metrics this extension provide are CPU, Memory, and Disk I/O usage.

  • React
  • Typescript
  • MUI
  • Redux

Tuning Collect

A CRUD web application that I use as my guitar tuning management tool. This application helps me keep track of the different guitar tunings I find interesting and what tuning each string should be in.

  • React
  • Tailwind
  • Express.js
  • MongoDB

Senior Technician - Consumer Reports

Sep 2020 - Current

  • Engineered a JavaScript-based automation solution to transfer data from Excel to web forms, reducing data entry errors and boosting testing efficiency by 70%.
  • Tested TV products using internal Linux tools, educating over 6 million subscribers on data privacy and enhancing subscriber trust and engagement.
  • Spearheaded the the documentation process of testing procedures, best practices, and troubleshooting processes decreasing onboarding time for new technicians by 50%.
  • Led one-to-one and group training sessions for new technicians, which led to surpassing the on-time delivery goal, achieving over 90% in 2022 and 2023.
  • JavaScript
  • Linux
  • Microsoft Excel
  • Product Testing
  • Microsoft Excel
  • Troubleshooting
  • Project Management
  • Documentation
  • Employee Training

Technical Support Engineer - Tarrytech Computer Consultants

Oct 2019 - Aug 2020

  • Managed Datto’s backup server management portal to monitor and troubleshoot server backups leading to reduced server outages for over 90 businesses.
  • Leveraged Windows 10 Active Directory for troubleshooting and resolving account-related issues, leading to a significant reduction in production downtime.
  • Managed and updated internal troubleshooting documents which led to reduced time spent on tickets.
  • Troubleshooted using Windows 10 networking commands to resolve server and networking issues, ensuring the uninterrupted day-to-day production of over 90 businesses.
  • Active Directory
  • Customer Service
  • Datto
  • Software Troubleshooting
  • Server backup management
  • Microsoft Excel